FAQ,s

1. Are Jaraan products 100% natural?
Yes! At Jaraan, all of our products, from perfumes to wallets, are made with carefully chosen natural materials. Our perfumes feature high-quality essential oils and plant-based extracts, while our wallets are crafted from premium, ethically sourced leather. We avoid harsh chemicals and synthetic additives, ensuring that every item is as safe, sustainable, and luxurious as possible.

2. How long does delivery take?
We process and dispatch all orders within 2 business days. Delivery typically takes 3–5 working days, depending on your location. Once your order has shipped, you’ll receive a tracking number so you can follow its journey until it reaches you.

3. What if my product arrives damaged?
If your Jaraan product arrives damaged or defective, please contact our customer support team within 24–48 hours of receiving it. We’ll assist you with a swift replacement or refund process to ensure you’re completely satisfied with your purchase.

4. Can I return or exchange a product if I change my mind?
Yes, you can request a return or refund within 7 days of delivery, as long as the product is unused, unopened, and in its original packaging. After inspection, your refund will be processed within 5–7 business days.

5. Are Jaraan perfumes long-lasting?
Absolutely. Jaraan’s perfumes are made from natural essential oils and plant extracts, designed to provide a rich, long-lasting fragrance. We avoid synthetic chemicals and alcohol to ensure a smooth, irritation-free scent experience that lasts all day. Our fragrances blend traditional notes with a modern twist for a truly unforgettable aroma.

6. How should I store my Jaraan perfume to ensure it lasts longer?
To keep your Jaraan perfume in its best condition, store it in a cool, dry place away from direct sunlight and extreme temperatures. Keep the bottle tightly closed when not in use to preserve the fragrance’s integrity. By following these simple storage tips, your perfume will maintain its rich scent and long-lasting quality for an extended period of time.

7. Are Jaraan wallets available in different styles and colors?
Yes, Jaraan offers a variety of wallet styles, from classic bifold designs to sleek minimalist options. Our wallets come in a range of colors, including timeless neutrals and elegant, seasonal shades. Each wallet is crafted with care, using premium leather that not only looks sophisticated but is also durable and long-lasting.

8. How can I care for my Jaraan leather wallet?
To keep your Jaraan leather wallet looking its best, we recommend avoiding prolonged exposure to direct sunlight and moisture. To clean, simply wipe it with a soft, dry cloth. For extra care, you can apply a leather conditioner to keep the leather soft and supple over time. With the right care, your Jaraan wallet will only get better with age!